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Privacy Policy

Collaborate Works Ltd is committed to ensuring that your privacy is protected. We consider the privacy and protection of our clients’ data, both corporate and personal, to be of the utmost importance. This privacy policy explains how we use the information that we collect about you, how you can instruct us if you prefer to limit the use of that information and the procedures that we have in place to safeguard your privacy.

WHAT INFORMATION DO WE COLLECT?

When you become a Collaborate Works Ltd client, we will need to know your name, e-mail address and telephone number. We may also collect further details, for example your credit or debit card details, if you wish to pay using that method. We will only collect and use your information where we have lawful grounds and legitimate business reasons for doing so. We will not ask for more information than we need.

HOW DO WE GATHER THIS INFORMATION?

We may gather this information in person, over the phone, through email or through our website forms.

HOW DO WE USE THIS INFORMATION?

We will always be transparent with you regarding the use of your information. The information you provide us will be used to communicate with you and to carry out our service to you. All our staff are trained in GDPR, and we will not voluntarily disclose any of your personal data with anyone outside our company. However, we may disclose such information if required to do so by a court or if requested to do so by regulatory authorities and appropriate agencies to conduct anti-money laundering activity and to assist with fraud protection.

OUR WEBSITE AND COOKIES

When you visit our website, we may store some information (cookies). We will use cookies to track how our site is used so we can improve and update our content. You can block or erase cookies form your device at any point. We have more information on this here: Cookie Policy.

UPDATING YOUR DETAILS

If you need to update any of your details, please let us know by contacting us.

HOW DO WE PROTECT YOUR INFORMATION?

  • We have put various security procedures in place.
  • Access to our customer accounts is limited to only those who need access to carry out their job.
  • We use full log in and password controls on our systems.

YOUR CONSENT

By submitting your information, you consent to the use of that information as set out in this policy. If we change our policy, we will post the changes on this page and place a notification on the website, so that you can be aware of the information we collect and how we use it at all times. Continued use of the service will signify that you agree to any such changes.

CONTACTING US

If you have any questions about the privacy policy or your data, please contact us through email.